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MATRIZ / Product project

One journey. Three connected experiences.

Vietnam Ride-Hailing Platform

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MATRIZ — Realtime control room / Service reliability / Mobile-first

Industry

Mobility / Real-time Operations

Type

Mobile App

Service

Rider App · Driver App · Operations Web · Real-time Matching

Design direction

Realtime control room / Service reliability / Mobile-first

The challenge

A rider request, a driver's trip and an operator's response are different views of the same journey. Each stage needs a clear state.

The approach

Flutter rider and driver apps connect with an operations web, covering place search, active trips, history and support through screen contracts and real-time events.

Connected experiences

INTERACTION STUDY
01

Rider app

Find a place on the map, follow a booking and active trip, and revisit ride history.

Interactive workflow illustration · Sample data

01

Choose destination

02

Select vehicle

03

Request ride

04

Driver matched

THẢO ĐIỀN → QUẬN 1Choose destination
FlutterRiverpodGraphQLSocket.IOPostgreSQL

Screens

01Operations webOversees ride, matching, payment, and support events
02Rider appRider journey from request to pickup
03Driver appTrip cards, earnings, and safety for drivers

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